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How long does shipping takes?

Shipping costs will vary depending on the shipping destination and the number of items that you purchase the correct amount of shipping fee will show up at the checkout page.

How long will it take to ship my order?

Standard shipping
: 2–3 business days
: 1 business days

If you’re ordering from a specific brand (like Naalaa), check their shipping policy or confirmation email for tracking info and delivery timelines.

Would you like help looking up the policy for a particular store or brand?

What are the sizing specs of my order?

To give you accurate sizing specs for your order, I’d need a few details:
(e.g., T-shirt, pants, hoodie)

(e.g., Medium, Large)

(e.g., Naalaa)

Sizing specs can vary by brand and item type, but here’s a general example for a unisex T-shirt:

SizeChest (in)Length (in)S34–3628M38–4029L42–4430XL46–4831

Let me know what you ordered and I’ll give you the specific measurements.

I'm having issues placing an order.

I'm here to help! To troubleshoot your order issue, could you tell me a bit more about what’s happening? For example:

Are you getting an error at checkout?


Is the payment not going through?


Is the site not loading or freezing?


Are you having trouble selecting a size, shipping option, or item?

Let me know what step you're stuck on, and I’ll walk you through it.

I'd like to return or replace my order .

To return or replace your order, here’s what you usually need to do:


(e.g., Naalaa) and go to the Returns or Help section.

to start the return or exchange process.

to choose whether you want a refund, store credit, or a replacement item.

(if provided) and ship the item back within the return window (often 14–30 days).
once your return is received and processed.
If your item is damaged or incorrect, most stores will cover the return shipping and send a replacement for free.

Would you like help finding the return page or policy for a specific store?

I'd like to cancel my order.

To cancel your order, you’ll typically need to:
(e.g., Naalaa).

(if you made one) and find your order history.

you want to cancel and look for a “Cancel Order” button or contact their support team directly.

, cancellation may not be possible—you might need to request a return or refund instead.

If you tell me which brand or website you ordered from, I can help you find the exact cancellation steps. Would you like me to look that up for you?

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